`Oh, no. That's wrong. Our fax number is definitely wrong,' he said
and proceeded to give the correct number.
Mendax tried to sound concerned. `Hmm,' he told the manager. `We may
have bigger problems than we anticipated. Hmm.' He gave another
pregnant pause. Working up the courage to ask the Big Question.
It was hard to know who was sweating more, the fretting Perth manager,
tormented by the idea of loud staff complaints from all over the
company because the Minerva account was faulty, or the gangly kid
trying his hand at social engineering for the first time.
`Well,' Mendax began, trying to keep the sound of authority in his
voice. `Let's see. We have your account number, but we had better
check your password ... what was it?' An arrow shot from the bow.
It hit the target. `Yes, it's L-U-R-C-H--full stop.'
Lurch? Uhuh. An Addams Family fan.
`Can you make sure everything is working? We don't want our service
interrupted.' The Perth manager sounded quite anxious.
Mendax tapped away on the keyboard randomly and then paused. `Well, it
looks like everything is working just fine now,' he quickly reassured
him. Just fine.
`Oh, that's a relief!' the Perth manager exclaimed.
Pages:
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152