`Thank you for
that. Thank you. I just can't thank you enough for calling us!' More
gratitude.
Mendax had to extract himself. This was getting embarrassing.
`Yes, well I'd better go now. More customers to call.' That should
work. The Perth manager wanted a contact telephone number, as
expected, if something went wrong--so Mendax gave him the one which
was permanently busy.
`Thank you again for your courteous service!' Uhuh. Anytime.
Mendax hung up and tried the toll-free Minerva number. The password
worked. He couldn't believe how easy it was to get in.
He had a quick look around, following the pattern of most hackers
breaking into a new machine. First thing to do was to check the
electronic mail of the `borrowed' account. Email often contains
valuable information. One company manager might send another
information about other account names, password changes or even phone
numbers to modems at the company itself. Then it was off to check the
directories available for anyone to read on the main system--another
good source of information. Final stop: Minerva's bulletin board of
news. This included postings from the system operators about planned
downtime or other service issues.
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